Every month we bring you a conversation with a professional photo manager. They will share their background and career journey, what they love about their job, what’s challenging, how they found their first clients, and advice for those just starting out.
Join us for a conversation with Lucas Roberts, owner Macinhome. Lucas started his career in Mac sales and troubleshooting in 2000 with Mac Station, an Apple Authorized Retailer in Vancouver, Canada. He loved being a trusted resource for his customers, and his sales grew through word of mouth. He continued his IT education with Hostway Corporation, providing phone and email technical support for web hosting, email hosting, and domain name registration. During his five-year term at Hostway, Lucas was quickly promoted to Senior Tech Support Supervisor in Hostway’s Vancouver office. In late 2007, when asked to relocate to manage the Hostway head office in Chicago, he respectfully declined, leaving the company on good terms to build on Macinhome’s growing success. Now, he finds ways to help the Macinhome team provide the most patient and high quality service possible, to their clients. Lucas also writes about how people relate with technology on his blog, and creates great videos on his YouTube channel.
We leave time for Q&A!