After you start to get busy with multiple clients, I think this is one of the hardest aspects of the work we do. Right now I have too many big projects and I’m struggling to juggle it all and keep up. With new leads I’;m gaining the confidence to tell them I’m too busy and offer them a spot on my wait list in a few months, and fortunately they’re all accepting that.
Ideally I’d work on one project at a time, be totally dedicated to that client, and finish as quickly as possible. In the real world, clients get distracted or busy and it’s helpful to have multiple projects to interleave and fill the schedule.
Keeping track of all this is important, including tracking each active job and managing your waiting list.