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Event Policies

The following Terms and Conditions are entered into by and between You ( Attendee) and The Photo Managers, LLC (TPM) (“Company”, “we”, or “us”) for the purposes of attending an event (Conference).

Please read the Event Policies carefully before you start Registration. By completing a registration or by clicking to accept or agree to the Event Policies when this option is made available to you, you accept and agree to be bound and abide by these Event Policies and our Privacy Policy, incorporated herein by reference.

Cancellation/Refund/Transfer Policy

Full refunds for the San Diego 2025 conference will be given until 12/31/2024. If you need to cancel your registration after 12/31/24, you may transfer your registration to another attendee until 4/14/2025. Registrations are non-transferrable after 4/14/2025. All transfers are the responsibility of the registrant and must be agreed to in writing with The Photo Managers before transfer. To cancel or transfer your registration, please contact us at

Program, Activity or Event Changes

The Photo Managers reserves the right to make Conference policy, program, event and schedule changes, additions or cancellations for any reason. Instructors and speakers are confirmed when listed but may be subject to change due to illness or other unexpected conflicts.

Photography and Video Recording

Audio recording, video recording, streaming, or broadcasting of any type during any part of our program is prohibited unless expressly consented to in writing by The Photo Managers. Photography is permitted unless explicitly prohibited by a presenter at the commencement of their session. By appearing at or attending the Conference, Attendee agrees that TPM and its authorized representatives may conduct interviews and may take photographs and/or record video directly or indirectly of you at any time during the event. You authorize event management all rights necessary to record Attendee during the event and to use any or all portion of such photographs or video recordings at any time in the future for educational, informational, commercial or any other business and in any form and waive right or approval of the uses and any claim for compensation.

Prohibition of “Suitcasing” and “Outboarding”

Attendee agrees to abide by TPM policies prohibiting “suitcasing” and “outboarding”.

Businesses and individuals who intend to target Conference attendees in order to promote or sell a product, service, or the like shall support the event as an event sponsor or vendor.  Hosting, participating in, or otherwise promoting unsanctioned, unofficial functions intended for the 2025 Conference attendees but held outside of the normal planned calendar of events directly harms the quality of the event for paying sponsors and attendees, undermines the attendee community and experience, and adversely affects the sustainability and success of current and future conferences or events. Such unethical practices include “suitcasing” and “outboarding,” as follows:

“Suitcasing” occurs when vendors or other parties attend our Conference with a registration ticket and distribute, sell, or otherwise offer promotional materials, gifts, products, etc. outside of allowed Presenter/Presenter Sponsorship promotion and/or without securing approval for any such activity within the parameters of an official Conference sponsorship.

“Outboarding” occurs when vendors or other parties set up shop or hold programming near the event (in a hotel room at the event, outside of the hotel), with the intention of drawing conference attendees away from scheduled events and programming. These practices harm attendee engagement and significantly detract from sponsors, presenters, and Conference organizers. Any event, function, focus group, workshop, or other activity that, in the sole discretion of TPM, competes with the Conference, overlaps with Conference offerings or otherwise targets Conference attendees for commercial gain beyond the scope of an approved sponsorship presence is considered outboarding and is expressly prohibited.

“Partial outboarding” is also prohibited. Partial outboarding occurs when sponsoring companies pay for a lower level of sponsorship and then hold or participate in unofficial, unsanctioned functions intended for the Conference attendees but held outside of the normal planned calendar of events. Just like outboarding, these unsanctioned events unethically conflict and draw away from other Conference sponsors and programming, undermine the sustainability of the conference, interfere with other sponsor engagement, and create confusion for attendees.

Guest Ticket or Assistant Accompaniment Policy

Except as expressly authorized by TPM event staff, Conference programming – including educational programs, marketplace, and social events – are open to registered attendees, sponsors, and vendors only. A paid registration shall be required for any guest or companion accompanying Attendee at Conference in full or in part. Guest tickets are available for meal plans.

Attendee accepts full responsibility for any accompanying, spouse, assistant, aide, and/or any other guest or companion attending the Conference in connection with Attendee’s participation & presence at Conference.

Attendee agrees to release, indemnify, discharge and hold harmless and defend TPM on behalf of Attendee, accompanying spouse, assistant or aide, and any other guest or companion attending Conference in connection with Attendee from and against any and all liabilities, losses, claims, damages, costs, expenses, and attorney’s fees, which are in any way connected with Conference, including but not limited to any such claims which allege negligent acts or omissions by TPM.

Attendee further agrees that Attendee, spouse, assistant, aide, and any other guest or companion shall be bound by all of the rules, policies, and regulations of Conference and the event venue(s) and that a violation of any such rules, policies, or regulations is grounds for revoking access and admission to the event and event programming without refund or compensation.

Compliance with Rules and Warnings

In the course of observing or participating in Conference  programs, Attendee shall observe and obey all stated and customary rules, conditions, and warnings, including but not limited to any oral instructions or directions given by TPM, the program coordinator, the program presenter, program assistants, venue staff, or any employees, representatives, agents, or assigns of any of the foregoing parties. If Attendee observes any unusual or significant hazard, Attendee shall make reasonable efforts to avoid such hazard and bring such hazard to the attention of TPM or the nearest agent thereof.

Waiver of Rights

Attendee, on behalf of Attendee and any heir, assign, personal representative, or next of kin, waives the right to recover from TPM for any and all losses, personal injury, death, or damage that Attendee may sustain as a result of Attendee’s presence at or participation in the Conference, whether caused by the fault of Attendee, TPM, or any third party.


Attendee agrees to be responsible for, indemnify and hold TPM harmless from any and all claims, losses, and/or occurrences which may arise from or in connection with Attendee’s presence at or participation in The Programs, including, but not limited to, losses, personal injury, death, damage, or rights of any third party. This indemnification of TPM by Attendee includes, but is not limited to, attorneys’ fees and any other expenses incurred by TPM in pursuing, defending or processing any claim resulting from Attendee’s conduct or Attendee’s failure to act.